Carol Heller leads SIP’s healthcare workforce development work on a long-term assignment under Bank of America’s national Leader on Loan program. She is responsible for connecting and aligning employer, education, nonprofit and government partners to strengthen state workforce systems and practices that prepare residents for current and future high-demand healthcare jobs. Carol’s efforts are focused on (1) designing and developing programs and initiatives that advance statewide healthcare employer talent pipeline development, career development, worker upskilling/advancement & retention, (2) driving improved systems design, and on (3) change management.
Previously, Carol was Senior Vice President and Market Executive for Bank of America in Southern Connecticut, where she directed local market strategic business planning, growth and alignment, community impact and employee engagement across the region. Carol brings deep expertise in financial services, community affairs, workforce development, philanthropy and public-private partnerships. She holds a Bachelor of Science degree from University of Connecticut School of Business.